Introduction
At Face Adrenalin, we highly value your privacy and are firmly committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you engage with our website, services, and products. By using our services, you are giving consent to this policy. Throughout this document, “we” and “us” refer to Face Adrenalin.
Information Collection and Usage
We collect your personal information through our online booking form, check-in process, and waivers. The data collected includes:
- Name, email, phone number, country of origin, and residence details for booking
- Medical conditions, weight, age, and digital signature for check-in
We may also obtain information from third parties with your consent or from publicly available sources. Online payments are managed by a third-party booking software, Activitar. Please see the Activitar privacy policy for details on how they handle your data.
To enhance your experience and collect aggregate information for analysis, we use cookies. Your communications with us, including feedback, may be stored to improve our services.
How We Use Your Information
Your data serves purposes related to our business, including:
- Providing services and products
- Processing transactions
- Personalising experiences
- Improving customer service
- Auditing and research
- Technical network functioning
- Developing new services
- Administrative and business needs
- Contest and promotion administration
- Protecting our rights and interests
Your Choices
When registering for services, you can choose which personal information to provide, and you have the option to decline. We seek your consent before using information for new purposes. We do not sell, trade, or transfer your personally identifiable information to external parties, except trusted service providers working on our behalf.
Securing Your Information
We employ a combination of physical, electronic, and procedural safeguards to protect your data against unauthorised access, alteration, and misuse. Secure Sockets Layer (SSL) encryption ensures secure transmission of sensitive information, and strict access controls prevent unauthorised viewing. Our security measures are subject to regular review.
Data Integrity
We process data only for its intended purpose and take reasonable steps to keep it accurate. You have the right to access and correct your information, subject to applicable privacy laws.
Access and Updates
We offer access to your personal information and corrections upon request, free of charge. For assistance, please email info@faceadrenalin.com.
Enforcement
We are committed to complying with this policy and applicable privacy laws. For enquiries or concerns, please contact info@faceadrenalin.com.
Policy Changes
This Privacy Policy may be updated from time to time, with changes posted on our website. Your rights will not be diminished without your consent, and any significant changes will be prominently notified. Contact info@faceadrenalin.com for any enquiries.
Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
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